Returns & exchanges

Last updated 2026

We want you to love your hat. If something isn't right, you have 30 days from delivery to return or exchange it.

What we accept

  • Unworn hats in original condition with the inside band intact.
  • Hats free of cosmetic damage, sweat marks, or odors.
  • Original packing materials when possible.

How it works

  1. Email us at [email protected] with your order number.
  2. We'll reply with a return label. US returns are free; international customers cover return shipping.
  3. Once we receive and inspect the hat (usually within 3 business days), we'll process your refund or ship the exchange.

Refunds

Refunds go back to your original payment method within 5–10 business days. Original shipping costs are non-refundable except in the case of a defect on our part.

Damaged on arrival

If your hat arrives damaged, take a photo and email us within 7 days. We'll send a replacement at no cost.